Cancellation & Changes

We get it: life happens. Cars break down, kids catch colds, and occasionally a cousin decides to get married on the exact weekend of your forest retreat. Here is exactly how it works.

Payment

Half of your stay is paid at booking. The balance is charged 30 days before check-in. Stays booked within 30 days of check-in are paid in full at booking.

If you need to cancel

We don't offer cash refunds for cancellations (though we make rare exceptions for genuinely extraordinary circumstances we can verify). Instead, we'll happily provide a credit for a future stay, redeemable within 6 months of your original booking date. Think of it as the forest saving your spot among the leaves for when the timing is better.

If we rebook your dates

If we're able to rebook your dates after a cancellation, we'll be more flexible about refund options. After all, if another guest gets to enjoy your spot, the forest is appeased.

Weather

The forest is beautiful in all conditions: rain brings mist, snow transforms the trees, and sunshine dapples through the canopy. We don't offer cancellations due to weather unless Mother Nature gets truly dramatic (hurricane-level dramatic).

How to cancel or change

Email stay@loxleyforest.com or call 706-502-4823. We respond within 2 hours. Cancellation is confirmed when you receive written confirmation from us.

Our philosophy

We'd always rather have you here than issue a refund. If your plans change, talk to us before assuming the worst. We're a family, not a corporation — and we'll always try to find a way to make it work.

— Mick & Livy